Privacy policy
Privacy Policy Tacknova
Version 1.2 – Last updated on 24-11-2025
At Tacknova, we value your privacy. When you visit our website or use our services, you entrust us with your data—and we handle it with the utmost care. On this page, we explain what information we collect, why we collect it, and how we protect it. This way, you know exactly what to expect.
This privacy policy applies to all services of Tacknova BV
Please note: this policy does not apply to third-party websites or platforms to which we may link.
Confidentiality guaranteed
Tacknova respects the privacy of all users of its website and treats personal data as strictly confidential.
1. What data do we collect?
a) Data when using our services
When you place an order, contact us, or register for a service, we ask for personal information such as your name, email address, delivery address, or telephone number. We use this information solely to process your request or order.
b) Communication
If you contact us by email, contact form, or another channel, we store these messages to better serve you. Sometimes we ask for additional information relevant to your inquiry.
c) Cookies
Our website uses cookies — small text files that store information on your device. These help us:
• Gain insight into visitor behavior
• To technically improve the website
• To optimize the user experience
You can manage cookies at any time through your browser settings.
2. Why do we collect data?
We process your data for the following purposes:
• Correctly handling your order or request
• Customer communication and support
• Improving our website and services
• Sending newsletters (only if you have subscribed to them)
We only use your data for the purposes stated above, unless you give us permission for other uses.
3. Sharing with third parties
We do not share your data with third parties unless it is necessary for providing our services. This includes:
• Logistics partners for shipping
• Rating systems such as WebwinkelKeur
• External IT service providers (e.g. hosting or payment processing)
We have data processing agreements in place with these parties. They may only use your data for the agreed-upon purpose and are obligated to maintain confidentiality.
Within Tacknova, data can be shared internally in limited circumstances, for example, to process customer inquiries more quickly. A strict confidentiality policy also applies internally.
4. Your rights
You have the right to:
• To gain insight into the personal data that we process about you
• Have your data corrected or deleted
• Unsubscribe from newsletters or promotions
• Object to the use of your data
If you would like to exercise any of these rights, please contact us via the email address below.
5. Managing cookies
Most browsers automatically accept cookies, but you can easily change this in your settings. Please note: if you disable cookies, certain parts of our website may not function optimally.
6. Changes to this policy
This privacy policy is tailored to the current use of our website and services. This policy may be updated in the event of technical or legal changes. We recommend that you review it regularly.
7. Questions or comments?
Do you have any questions about our privacy policy or would you like to know more about how we handle your data?
📧 Email: info@tacknova.nl
We are happy to help you.